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e-Helpdesk
NEC has just launched e-Helpdesk, a web-
based helpdesk system via the World Wide
Web that offers Real Time Technical Support
& Solutions. It can be accessed by a
web browser from anywhere, at anytime.
Our experts can answer urgent questions
and provide immediate solutions via the
e-Helpdesk.
e-Helpdesk provides a faster response
(in Real Time), reduced network down-time,
reduced overhead, and makea you look more
attractive to potential customers.
Put our technical knowledge and information
to work, contact e-Helpdesk now!
e-Repair
NEC has just launched e-Repair, a web-based
repair information system via the World Wide Web
that can be accessed by a web browser from
anywhere, at anytime.
Remote Maintenance
Remote Maintenance provides the following services
by connecting with your SDH network (NMS server);
by connecting with your SDH network (NMS server);
Investigation of Problem
Any Problems can be solved or analyzed by Remote
maintenance from Japan.
maintenance from Japan.
Maintenance advice
We can advise a customer on how to maintain and
optimize the network by means of INC-100's remote login.
optimize the network by means of INC-100's remote login.
INC-100 Installation Support
We will be able to perform remote login to the
customer's server through a modem to check installation conditions.
customer's server through a modem to check installation conditions.
